Key Points

Common issue: Bluetooth devices are paired but not connected. Learn more
Steps to troubleshoot include checking Device Manager for hidden devices. See steps
Updating drivers can resolve connection issues. Driver update guide

Introduction

Bluetooth connectivity issues can be frustrating, especially when devices are paired but not connected. This video addresses the common problem of Bluetooth headphones not connecting to a PC, despite being discoverable. Overview of the issue

Troubleshooting Steps

Device Manager: Open Device Manager by typing it in the Windows search bar. Open Device Manager
Show Hidden Devices: Click on View and select Show hidden devices. Show hidden devices
Bluetooth Auxiliary Section: Expand this section to see hidden Bluetooth devices. Expand section

Additional Tips

If the option to show hidden devices is not available, toggle the Bluetooth slider on your laptop. Toggle Bluetooth
Remove other Bluetooth devices and keep only the one you want to connect. Remove devices

Updating Drivers

Right-click on the Advanced Audio Distribution Profile (Sink) and select Update Driver. Update driver
Choose to browse for drivers manually, avoiding automatic searches. Manual search
Select Microsoft Bluetooth A2dp source from the list. Select driver
Repeat for other devices listed under the Bluetooth Auxiliary section. Repeat updates

Final Steps

After updating, the devices should appear under relevant sections like Bluetooth and audio inputs. Check sections
Restart your PC and attempt to connect your Bluetooth device again. Restart PC

Conclusion

Following these steps should resolve the error "That didn't work. Make sure your Bluetooth device is still discoverable, then try again." You should now be able to enjoy audio from your Bluetooth headset or speakers. Enjoy your devices