Part 1 Key Points

Mary Lemaster, managing partner of A-Action Home Inspection, discusses starting a home inspection business.
The podcast addresses questions from a listener interested in entering the home inspection industry.
Insights on hiring inspectors, business structure, and industry challenges are shared.

Introduction

In this episode of the Home Inspection Whisperer Podcast, Mary Lemaster joins Chris to discuss various topics related to starting a home inspection business. They received an email from a listener, Natalie, who has questions about entering the industry and running a franchise.

Announcements

The hosts mention upcoming events, including the ASHI conference in January, where COVID-19 precautions will be enforced.
They also highlight the Internachi Texas conference happening just before ASHI, emphasizing the quality of classes offered at both events. More details on the conferences.

Home Inspection Business Insights

Mary and Chris dive into Natalie's questions about her business vision, which includes conducting at least 100 inspections in her first year and recruiting inspectors. They discuss the challenges of hiring experienced inspectors without an established business, emphasizing the need for a solid business plan and possibly a business partner. Natalie's email raises important points about the realities of starting a home inspection company.

Hiring Process

The hosts outline their multi-step hiring process, which includes reviewing resumes, conducting phone interviews, and in-person meetings. They stress the importance of finding the right fit for the company culture and ensuring that new hires align with the company's values. Interviewing tips are shared, highlighting the significance of first impressions.

Employment Structure

Discussion on whether to hire inspectors as W-2 employees or 1099 contractors is also covered. Chris advises that while 1099s may seem appealing, they come with risks, and W-2 employees offer more stability and compliance with tax regulations. Employment structure is crucial for business success.

Conclusion

The episode wraps up with a reminder that starting a home inspection business requires careful planning, the right partnerships, and a solid understanding of the industry. Mary and Chris encourage aspiring inspectors to gain field experience before launching their own companies. Final thoughts on the importance of being prepared and informed are shared.

Part 2 Business Set Up Advice for Home Inspectors

Employee Satisfaction and Compensation

The speaker emphasizes the happiness of their employees compared to others in the industry, noting that commission-based pay can lead to higher earnings in the long run. Employee happiness is a key focus.

Community and Team Building

The discussion highlights the importance of building a community within the company, suggesting that everyone feels like a part of the team. They mention a profit-sharing model that acts like a bonus rather than traditional profit sharing. Community focus

Scheduling and Organization Tools

For scheduling inspections, the speaker suggests using CRM software as the business grows, rather than relying solely on Google Calendar. They recommend tools like Inspection Support Network for better management. Scheduling tools

Legal and Accounting Recommendations

The video advises on legal and accounting services, recommending the book Profit First for financial management and QuickBooks for accounting needs. Legal advice

Advice for Women in Home Inspection

The speakers discuss the challenges women may face in the home inspection field, emphasizing the importance of knowledge and confidence to overcome biases. Women in the field